Contact Ikkimi
One email address, read by the person who builds Ikkimi.
The quickest way to reach Ikkimi is email: hello@ikkimi.app. Ikkimi is made by one person, Yuly Sutandi, in Indonesia, so the person who reads your email is the person who builds the app.
What to write about
- A word or reading we got wrong. Send the show, the episode and the line, or a screenshot. Mistakes in the Japanese line matter most and are fixed first.
- A show that does not work. Say which service (Crunchyroll, Netflix, YouTube or another), the show and the episode, and what you saw.
- Your plan, cancelling and refunds. You can cancel, or get a full refund within 14 days of a payment, under Your plan in Profile. Payments are taken by Paddle.com, our reseller and merchant of record; see the Refund Policy.
- Your account and your data. You can export your words and delete your account in Profile. If you can’t get in, email from the address you signed up with. The Privacy Policy says what Ikkimi keeps and why.
- Ideas, press and partnerships. Shows you want rated, features you miss, or a story you are writing about learning Japanese from anime.
Before you write
The guide to learning Japanese with anime explains how Ikkimi works from the first episode, and the pages for Crunchyroll, Netflix and YouTube answer the common questions about each service.
Ikkimi is not made by, or affiliated with, Crunchyroll, Netflix or YouTube. For billing on those services, contact them directly.
Ikkimi is run by Graziabento, Indonesia. Email: hello@ikkimi.app.