Terms of Service

Agreeing to these terms

These terms are an agreement between you and Graziabento, the company that runs Ikkimi in Indonesia (“Ikkimi”, “we”, “us”). They cover the Ikkimi website and web app (ikkimi.app) and the Ikkimi Chrome extension. By using Ikkimi you agree to them and to our Privacy Policy. If you do not agree, please do not use Ikkimi.

What Ikkimi is

Ikkimi helps you learn Japanese from shows. It shows a Japanese line you can click on top of videos you watch, explains each word, and lets you review the words you keep as flashcards. Ikkimi does not host, stream or sell any video. It works on top of services you already use, such as Crunchyroll, Netflix and YouTube, and is not made by or affiliated with any of them.

Who can use it

You must be at least 13 years old. If you are under 18, or under the age where you live at which you can agree to a contract, a parent or guardian must agree to these terms for you. If you use Ikkimi for an organisation, you agree for it.

Your account

You need an account and a subscription to use Ikkimi. When you create an account, give a real email address you can reach, keep your password to yourself, and tell us at hello@ikkimi.app if you think someone else has used your account. You are responsible for what happens under your account. You can delete it at any time in Profile on the website, or by emailing us from the address on the account.

The Chrome extension is installed from the Chrome Web Store. We let you use it, for yourself, while you follow these terms. It works on YouTube, Netflix and Crunchyroll, and it may update itself through Chrome.

Your streaming services

To watch on Crunchyroll, Netflix, YouTube or another service, you need your own account there, and you must follow that service’s terms. Ikkimi only adds a layer on your own screen; it does not get around copy protection, download videos, or share them. What a service offers, and in which countries, is up to that service. Some services’ terms limit browser add-ons; it is your choice whether to use Ikkimi with them.

Where the website plays a YouTube video, it plays in YouTube’s own embedded player, and the YouTube Terms of Service apply to what you watch there.

Subtitles and captions belong to their owners. Subtitle files from Jimaku are made by other people, not by us. Lines you save, with their subtitle text, are kept for your own study and are not shown to anyone else.

Your subscription

Ikkimi is a paid subscription, monthly or yearly, with no free plan. One plan opens both the web app and the Chrome extension. What it includes and its price, in your currency and with any tax, are shown on the website before you pay.

• It renews automatically. When you subscribe, you agree that your payment method is charged the price shown, at the start of each month or year, until you cancel. You can cancel at any time in Profile, and Ikkimi keeps working until the end of the period you paid for. You are not charged again after cancelling.
• The free week. A first yearly subscription starts with 7 days free, once per account; the monthly subscription has no free trial. You add a card to start it. If you cancel before the 7 days end, you are not charged. If you do not, the yearly price is charged when they end, and the plan renews every year from then.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles billing, tax, receipts and refunds; we never see your full card number. Paddle’s own buyer terms also apply to the purchase, and Paddle sends reminders about your subscription where the law requires them.
• We tell you before a price changes, and the new price only applies from your next period. You can cancel before then.
• Refunds. You can get a full refund within 14 days of any payment, even after using Ikkimi. This covers the 14-day right to withdraw that consumers have in the EU and the UK. A refund (or a chargeback) ends the plan it paid for straight away, and Ikkimi closes without waiting for the money to arrive; if Paddle declines the refund, Ikkimi opens again until the end of what you paid for. Our Refund Policy gives the details and says how to ask. Nothing in these terms takes away your rights as a consumer.

Using Ikkimi fairly

Please do not:

• use Ikkimi to copy, download, record or share videos or subtitles you do not have the right to share;
• break the law, or the terms of the services you watch on;
• try to get into accounts or systems that are not yours, or disrupt, overload or attack Ikkimi;
• scrape or copy the service, our show levels or our text in bulk, or resell them;
• send false reports or misuse features to bother other people;
• post anything on the feedback board that is unlawful, abusive, hateful, sexual, threatening or spam, or that shares someone’s private details.

We may suspend or close an account that does these things. Where we reasonably can, we will tell you why first.

Your content

The words, lines and notes you save are yours. You let us store, copy and process them only to run Ikkimi for you, for example to sync them between your devices. If you open your own subtitle files in the extension, you must have the right to use them; they stay on your device and are never uploaded.

The feedback board is different: other people using Ikkimi can read what you post there. You keep what you write. You give us a free, worldwide, non-exclusive licence to store, show, copy and format it on the board for as long as it is there, to answer it, and to use the ideas in it. You must have the right to post it. We turn away posts with the worst words, but we do not read posts before they appear, and they are the views of whoever wrote them. Every post has a way to report it and to block the person who wrote it. We look at reports as soon as we can, hide or remove what breaks these rules, and close the account of someone who keeps breaking them. You can also email hello@ikkimi.app.

Ikkimi’s content

The Ikkimi apps, design, the Terebi mascot, our show levels and our text belong to us. You may use them to learn, but not copy or reuse them otherwise without our permission. Some content belongs to others: Japanese definitions from JMdict (EDRDG) and word frequencies from wordfreq, both under CC BY-SA 4.0; example sentences from Tatoeba (CC BY 2.0 FR); word segmentation from kuromoji.js and IPADIC; show covers and details from AniList; and word recordings, which belong to Innovative Language. See Credits. Open-licensed data stays under its own licence, and nothing in these terms limits what that licence allows. Show names and logos belong to their owners.

If you send us ideas or feedback, we may use them without owing you anything.

Learning help, not a guarantee

We work hard to make Ikkimi accurate, but meanings, readings, JLPT levels and show levels can be wrong or incomplete. JLPT levels follow unofficial lists and show levels are our own estimate. Ikkimi is not connected to the official JLPT. We cannot promise any particular learning result.

Copyright complaints

If you believe something on Ikkimi infringes your rights, email hello@ikkimi.app with what it is and where, why you hold the rights, and how to reach you. If the complaint is valid we will remove it quickly.

Changes to Ikkimi and to these terms

Ikkimi will change as we improve it, and features may be added or removed. If we change these terms in a way that matters, we will tell you on the website or by email at least 14 days before the change applies. If you keep using Ikkimi after that, the new terms apply. If you do not agree, you can cancel, stop using Ikkimi and delete your account before then.

Ending

You can cancel your plan, stop using Ikkimi and delete your account at any time. Deleting your account stops your plan straight away and deletes your words and progress, so export them first if you want to keep them.

We may suspend or close your account if you seriously or repeatedly break these terms, misuse refunds or payments, or where the law requires it. Where we reasonably can, we will tell you why first. We may also stop providing Ikkimi altogether; if we do, we will give you notice so you can export your words, stop charging you, and refund the unused part of any period you have paid for.

No warranty

Ikkimi is provided “as is” and “as available”. To the extent the law allows, we make no promises that it will always be available, free of errors, or work with every show or service, which can change their websites at any time.

Limits on our liability

To the extent the law allows, we are not liable for indirect or unforeseeable losses, lost data you did not export, or problems caused by other services. Our total liability to you for any claim is limited to what you paid us in the 12 months before it, or USD 50 if you paid nothing. These limits do not apply to anything the law does not allow to be limited, such as liability for fraud or gross negligence, or your rights under consumer protection law, including Indonesia’s Law No. 8 of 1999.

Law and disputes

These terms are governed by the laws of the Republic of Indonesia. If you have a problem, please email us first; most things can be sorted out that way. If not, disputes go to the courts of Indonesia, unless the law where you live gives you the right to go to your own local courts, which it often does for consumers.

The rest

If part of these terms cannot be enforced, the rest still applies. If we do not enforce a term straight away, we can still enforce it later. You may not transfer these terms to someone else; we may transfer them to someone who takes over Ikkimi, and we will tell you if that happens.

Contact

Graziabento (Ikkimi), Indonesia
hello@ikkimi.app